chuchuenyasha
About Candidate
Education
C
Customer service knowledge
2023
Omni Contact
Work & Experience
C
Call center Agent
January 2022 - December 2023
Econet Wireless
Making Inbound and Out-bound calls. Conducting Surveys . Telemarketing . Conducting market research . Managing Customer database.
R
Remote Proctor agent
August 2023
Omni Contact
Remote Proctoring . Basic Troubleshooting . Reviewing students Identification and maintaining confidentiality. Preparing virtual environments for administration of the exams. Explaining test day procedures and rules. Checking test materials for accuracy and completeness. Monitoring students during the test period.