Cleopatra Tatenda Dhlamini
About Candidate
‘Human Resources Generalist with three years of experience in recruitment and onboarding, employee benefits and payroll, performance tracking methods, knowledge of various HRIS and HR records. Reliable, knowledgeable and highly organized team player with excellent communication skills, team building and relationship management.
Education
Work & Experience
Verification of patients medical/dental benefits online Uploading completed insurance forms to the software system Scheduling patient appointment Explanation of dental/medical benefits to patients Data entry with use of dental management software system such as Dentrix, OpenDental Posting patient payments online Following up on insurance claims, late payments and overdue accounts Generating and monitoring weekly, monthly and quarterly reports Handling queries and complaints via email, phone and general correspondence
Learning and development policy overview Employee training needs, coordination and evaluation Compiling monthly reports and training statistics Recruitment planning - Organogram, targets, request forms and vacancy advertisement Selection process - Interviews, medicals, reference checks Coordinating induction programs Job description writing and analysis Compensation and benefits - payroll input, reports, audit processes and statutory payments Benchmarking - salary surveys Performance and probation management - Reviews and process Facilitating registration of benefits and pensions General HR support
Conducting interviews for lower level grades Recruitment, selection and conducting background checks Organizing induction programs Payroll preparation and input for lower level grades Facilitating and conducting wellness programs Attending disciplinary hearings, work council meetings and HR NGO monthly meetings Processing and facilitating employee benefits forms Creating, updating, tracking and filing of employee records and HR documentation
Assisting with Human Resource Planning Assisting in HR training and development Preparation of weekly and monthly reports Attending disciplinary hearings, work council meetings Facilitating in employee benefits and pensions Assisting in contract preparations for lower grade employee Creating employees files Updating employee records and leave information Filling of employee records and departmental information Facilitating and assisting employee wellness programs Minute taking General HR administration and various tasks as instructed
