Felistas Serbia Chimbiya

 life insurance risk assessments and risk management  underwriting and analyzing risk factors  processing new business  premium collection, policy upgrades, timeous settling of claims,  attending to queries by financial advisors and policy applicants via the phone, email and in person  attending to life insurance queries that come through the contact centre  processing policy documents  reporting all Suspicious Transactions (STRs) to CBZ Group Compliance  client screening and ensuring compliance in New Business procedures.eg Reserve Bank of Zimbabwe directives on AML & CFT within the section  client servicing  providing support to internal compliance by ensuring new business underwriting is done according to company procedures and manuals  administrative tasks

Managed to get experience in processing of claims, premium collection and uploads, credit life cover , policy alterations