heatherkasinga

Customer Service
$700
February 3, 1992

About Candidate

Looking forward to secure a responsible and challenging position in a progressive organisation that would provide an opportunity for personal growth and career advancement, as well as an opportunity to contribute towards the growth of the organization. I believe I have excellent customer service skills due to my background in the banking sector, travel industry and retail industry.

Education

B
Bachelors Honors degree in Travel and Recreation 2016
Chinhoyi University of Technology

2.1 degree level

A
A'level 2011
Ngezi High school

7 points

Work & Experience

D
Direct sales agent 27 February 2023 - Current
Stanbic bank

-Generating leads and close prospecting client - Cross selling -cold calls -client servicing

C
Call centre agent January 2020 - March 2020
National Tickets

-booking of flights and buses for local and international travel -attend and participate in sales and strategic meetings

B
Bridal consultant September 2018 - February 2019
Mosha bridal

-Sourcing new sales opportunities -Merchandising - Assisting brides in selecting the products needed for an event -making orders on selected items

Skills

Sales
80%
Customer service
90%
Passenger Handling
75%
Problem solving
90%
Interpersonal skills
80%
Analytical skills
80%
Problem solving
80%

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