Kudzai Delaine Musemwa
About Candidate
Customer service representatives handle concerns and complaints regarding goods and services. They assist clients with upgrades, returns, and purchase completion to improve the customer experience, and they frequently offer crucial technical support.
Education
Completed my undergrad with a 2.2 overall degree class.
Finished and passed my A 'level Zimsec.
Successfully passed my O'levels.
Successfully finished my diploma in Monitoring and Evaluation as a professional course.
Work & Experience
DAY-TO-DAY RESPONSIBILITIES OF A COORDINATOR OF DENTAL TREATMENT INCLUDE: maintains contact with GP offices, provides support, and keeps output high. With the help of the office staff and specialists, go over the treatment plan and insurance verification. It is necessary to have prior periodontal and oral surgical experience. It is recommended if you have further endodontic and orthodontic training. communicate with patients, explain treatments, and reply to inquiries about treatments Implement modifications, educate providers, departments, and offices, and solicit their opinion on denials that have a negative impact on revenue. Show exemplary integrity and composure when interacting with patients, staff, and specialists. periodic in-person training sessions to improve services
Roles included, outbound calls, boosting sales and registering people for services.
Roles •Kitchen and cooking •Pancakes •Sandwiches •Cleaning. •Waiting on tables and customers. •Handling and caring of customers and complaints •Sales reconciliation •Stock evaluation •Ordering stock •Employee payroll.
