Rudawiro Nemasasi

Education, Certificates & other Qualifications
●                         ACCA Qualification (2018-2026) pending : No.3330015 – Currently on Skills level only left with 2 modules : FM & AA before the last level Strategic Professional level with 4 modules

●                         Certificate in Customer Experience – Chartered Institute of Customer Management June 2024 pending results.

●                         4.2 Bachelor of Commerce Special Honours Degree in Accounting, Great Zimbabwe Harare September weekend class 2024

●                         Certificate of Volunteership Appreciation – ICASA 2023- Volunteer

●                         Higher National Diploma in Accountancy, Bulawayo Polytechnic, Zimbabwe 2019

●                         National Diploma in Accountancy, Bulawayo Polytechnic, Zimbabwe 2018

●                         National in Certificate in Accountancy, Mutare Polytechnic, Zimbabwe 2013

●                         Certificate in Grooming and Deportment, Delmi College, Harare, Zimbabwe 2009

●                         Certificate in Hotel & Catering Supervision, Delmi College, Harare, Zimbabwe 2009

●                         8 Ordinary level subjects including Mathematics, English language & Integrated Science.

My work Experience
Customer Service    – Econet Group
●                         Ecocash Holdings  ,Ecosure , Cassava Smartech, -Cassava Technologies– Customer Service Representative  & Telesales Agent (February – June 2021– Up to date)

●                         Omni Contact – Econet Wireless Zimbabwe –  Contract Customer Service Representative for Local and International que (October 2019 – July 2023)

– Excellent, efficient and effective Customer service skills for both calls and social media platforms

-Have great expertise in handling local and international customers on both inbound and outbound ques leading to attaining several employee of the month certificates.

Finance and Accounting
•       Zimbabwe Women Against Corruption Trust (ZWACT) Part time Finance Officer                                                                 (December 2023 –June 2024)

•       Vali & Company Chartered Certified Accountants (Zw) , Part time Audit Intern                                                                 (February – September 2020)

•       Barzem Caterpillar Enterprises Msasa, Harare

Temporary Data Capture and Debtor’s Clerk Assistant (February 2016- February 2017)

Accounts Attaché (February-December 2015)