TANAKA JESLINE SHONHAI

Taking Calls Sending Statements to patients owing the practice Taking all payments an making sure they are posted to the correct Claims Handled customer complaints with empathy and composure. Handling all duties in relation to billing and sending all bad debtors to collecions Proactively participated in meetings and helped create new practices.

Evaluate potential customers creditworthiness Maintain detailed records of company loans Approve or reject loan requests from customers Calculate and set loan interest rates Negotiate loan terms with new customers Monitor customers loan repayments Review and update the company 's credit policy when necessary Create a credit scoring model to assess risk

Directed guests and answered their questions. Handling of cash when purchases have been made Cashing up at the end of each day Explaining credit company policies to customers Following up with calls to customer who would have exceeded payment dates Handling customer complains Compiling all month end report

Responded effectively to guest service requests and took reservations via telephone Telephone Supervised and trained new wait staff and concierge Designed and implemented guests rooms as per their specifications Answering guests and providing directions and also handling luggage Assisting with opening doors, arranging taxis when required Making recommendations on activities available around town Serving food and beverages to guests Providing a courteous, professional, experience ,excellent client and exile service Helping customers with basic information Check with customers to ensure that they are enjoying their meals and take orders Customer service Provider MULTICHOICE ZIMBABWE GWERU Jun 2013 - Jan 2016 Cordially and quickly respond to customers in accordance with set guidelines for handling customers