Stella Mundondo

Customer service officer, Call center agent, Mortgages officer, Procurement officer
Zimbabwe
November 9, 1977
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About Candidate

I am currently looking for a vacancy in any of the above areas and any you see fit that go hand in hand with my qualification and experience. I am currently employed as a mortgages officer. I hope to join your team as i researched and saw that it is a vibrant and well motivated team. I hope to hear from you soon.

Education

O
O Level 1991-1994
ST Augustine High School

Attained 8 O levels English- A, Literature-B, Science-B, Divinity-B,Mathematics-C, Geography-B, History-C, Shona -C

A
A Level 1995-1996
Biriiri High Chimanimani

2 A Levels Divinity -A Geography - D

C
Certificate and Diploma 1997-1998
COSSA

Certificate in Information technology Diploma in Programming

B
Bachelor of Commerce in Logistics and Supply Chain 2022-2024
MSU

Level 2.2

Work & Experience

P
Personal Banker 2001 - 2009
Kingdom Bank,Trust Bank

Duties Performing cash withdrawals and cash deposits Inter account transfers Printing statements Real time gross settlement Balancing Vault custodian

P
Personal Banker 2010 - 2015
Tetrad

Duties Performing cash withdrawals and cash deposits Inter account transfers Printing statements Real time gross settlement Balancing Opening accounts Managing accounts(KYC) Vault custodian Projects- system development and implementation

C
Call Centre Agent, Mortgages Officer 2017 - Date
Metbank

Call Center Attending Inbound calls, performing outbound calls. Tracking calls Query resolution Escalating queries Duty roaster for agents Mortgages Property sales Mortgage loans Account relationship officer Debt collections

Skills

Communication
1%
Negotiator, Sales

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