Elaine Takudzwa Mpofu

Marketing Showcasing the publication at regional shows eg. The Gweru Agricultural Show Sourcing of advertisers for the publication Interviewing subjects and preparation of written articles for Editors review . Portfolio of written work - https://drive.google.com/drive/folders/1FetPbB4X5IzO9UV__nHeSvk8zCntkHa?usp=drive_link Answering customer queries by phone, email, or in person Troubleshooting problems with subscriptions, billing, or delivery Providing information about products and services Handling complaints and resolving issues Creating and maintaining customer and subscriber records Filing and organizing documents and updating records as needed Disposing of outdated records in accordance with company policy Sorting and organizing documents Labeling and indexing documents Storing documents in a secure location Maintaining an inventory of filed documents Customer Service Answering customer queries by phone, email, or in person Troubleshooting problems with subscriptions, billing, or delivery Providing information about products and services Handling complaints and resolving issues