Valeria Shamai Munoriarwa

I am a Certified Customer Service and Call Centre practitioner also Certified in Customer Experience Management with vast experience in different customer-facing environments/sectors eg Tourism, Insurance, Construction and Motor Industry. I’m passionate about customer service and have built a track record of customer retention and consistently exceeding customer expectations. I also have a strong background and several years of experience in Sales, Marketing and Administration as they work hand in glove with Customer Service. I am eager to use my skills and experience to provide exceptional customer service to your customers which will contribute to your company’s success and greater levels of customer satisfaction. I am looking for a long-term opportunity where I will not only add value to the business but also grow and develop my skills further.